Privacy Policy

1. About this document

The purpose of this privacy notice is to geather all the reasons and ways of collecting, using, processing and storing the personal data of users – Data Subjects.

2. The Data Controller

Name: Equina-Vet Klinika Kft.

Address: 4220 Hajdúböszörmény, Tizenhárom vértanú utca 50.

Web page: www.kincsemallatpatika.hu

E-mail: info@kincsemallatpatika.hu

Tax number: 27897825-2-09

Company registration number: 09 09 031527

3. Used definitions

Data Controller: A data controller is a person, company, or other body that determines the purpose and means of personal data processing (this can be determined alone, or jointly with another person/company/body).
Data subject: Data subject refers to any individual person who can be identified, directly or indirectly, via an identifier such as a name, an ID number, location data, or via factors specific to the person’s physical, physiological, genetic, mental, economic, cultural or social identity.
Data processing: The carrying out of operations on data, especially by a computer, to retrieve, transform, or classify information.
Data processor: Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Personal data: Personal data is any information that relates to an identified or identifiable living individual. Different pieces of information, which collected together can lead to the identification of a particular person, also constitute personal data.
Third party: A third party is someone who is not one of the main people involved in the data processing, but who is involved in it in a minor role.
Assent: An intentional approval of known facts that are offered by another for acceptance; agreement; consent. It must be voluntary, resolute and unmistakable.
Personal data breach: ‘personal data breach’ means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.

4. Data protection acts

A fogyasztóvédelemről szóló 1997. évi CLV. törvény

2001. évi CVIII. törvény
2008. évi XLVIII. törvény
2011. évi CXII. törvény
2013. évi V. törvény a Polgári Törvénykönyvről.
Az Európai Parlament és a Tanács (EU) 2016/679 rendelete (2016. április 27.) a természetes személyeknek a személyes adatok kezelése tekintetében történő védelméről és az ilyen adatok szabad áramlásáról, and the 95/46/EK rendelet hatályon kívül helyezéséről.

5. Processed data

a, Processed data of registeres users

Name
E-mail address
Phone number
Address

The Data Controller stores and uses these data to provide a specific service for the Data Subject. Given personal data is processed only in case of completing the registration process.

b, Processed personal data during-and after the ordering process

Name
E-mail address
Phone number
Shipping address
Billing address
Bank account data (in case of paying with credit card)

Given personal data is used by the Data Controller and the Data Processor in order to comlete an order of the Data Subject. Data Controller ensures the safety of there data: they are not sent to any Third Party.

Data Processor:

Name: OTP Bank Nyrt.
Address: 1051, Budapest, Nádor utca 16.
Company registration number: 0110041585

Data Subject must accept the data processing before placing an order. Data Controller uses these personal data up until the ordering-and paying process is completed and the company’s legal duties are fulfilled.

c, About Cookies

A “cookie” is a small text file that is downloaded onto a device such as computer or smartphone when the Data Subject access our websites.

The Data Controller uses cookies in order to make the website work efficiently and secure and to improve perosnalised user experience.

The user can easily stop the browser from accepting cookies by configuring the browser’s cookie settings.

The Data Controller uses the programme: Google Analytics. This saves cookies to the computer for the analysis of the users behaviour.

Processed data:

IP address
Date of visit
Visited pages
Browser typa
Operation system type

d, Personal data processed for shipping reasons

Name
E-mail address
Phone number
Shipping address

Data Processor:

Name: GLS General Logistics Systems Hungary Kft.
Address: 2351 Alsónémedi, GLS Európa utca 2.
Address 2: 2351 Alsónémedi, GLS Európa utca 2
E-mail address: adatvedelem@gls-hungary.com

These personal data are important for delivering an order to the Data Subject. Data Subject must accept the Terms and Conditions when they place an order, and with this act, they give permission to the Data Controller.

e, Personal data used for billing

The Data Controller must create a bill after every fulfilled order, and in order to do that, personal data must be used. These personal datas are stored for 8 years.

Order number
Name
Address
Date of transaction
Amount of transaction

Data Processors:

Name: KBOSS.hu Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság (KBOSS.hu Kft.)
Address: 1031 Budapest, Záhony utca 7.
E-mail address: info@szamlazz.hu

Name: Brown Accounting Kft.
Address: 4220 Hajdúböszörmény, Baltazár Dezső utca 76.
E-mail address: kocsisbs@gmail.com

f, Personal data processing for marketing reasons

Users can sign up to the newsletter of the www.kincsemallatpatika.hu. In case it happens, the Data Controller must use their personal data for sending relevant, interesting e-mails.

E-mail address
Name
Animal type, age, related informations

Personal data can not be stored or processed without the Data Subject’s permission, so e-mails can be sent only to subscribed persons. If a Data Subject unsubscribes, the data processing ends.

E-mail marketing system: Mailchimp

Data Processor:

Name: eBusiness Experts Kft.
Address: 1036 Budapest, Bécsi út 85. földszint 5.
Telephone: +36 30 680 6902
Webpage: www.ebex.hu

6. The Data Subject’s rights

Data subjects have the right to request information about the personal data the company stores about them.
Data Subjects have the right to request the restriction of the usage of their personal data.
Data subjects have the right to request rectification of their personal data if the information is incorrect, including the right to have incomplete personal data completed.
Data subjects have the right to get a copy of their data transferred to them or to another party whenever the company processes their personal data.
Data Subjects have the right to request the delating of their personal data.

7. General principles of data processing

The Data Controller processes every personal data legally, respectfully and above board.
Data Controller processes personal data only after having the assent of Data Subjects. The assent must be given based on correct information provision.
Data Controller ensures the accuracy of the Data Subject’s personal data.
Data Controller guarantees the safety of every personal data. It means that the Controller provides all the necessary IT technology to keep personal data safe. In case of a security breach, the Controller must inform the Data Subject as soon as possible. The issue must be solved by the Controller as fast as it’s possible.

8. Handling of personal data breach

Personal data breaches must be reported to the Nemzeti Adatvédelmi és Információszabadság Hatóság within 72 hours.

Riporting is not needed if the safety of every personal data is guaranteed.

Report must be sent to the Data Subjects only if their personal data is at great risk.

9. Legal remedies

The Data Subjects have the right to protest against the processing of their personal data if it is justifiable.

The Data Subjects’ request must be handled within 15 workdays, and the Data Subject should receive a written riport about the decision made by the Data Controller.

In case the protesting is justifiable, the Data Controller terminates the data processing.

In case the Data Subject desagrees with the decision, she/he can apply to the Court within 30 days after receiving the report.

The Data Subject may also apply to the following body:

Nemzeti Adatvédelmi és Információszabadság Hatóság
1125 Budapest, Szilágyi Erzsébet fasor 22/c.

Phone number: (+36-1) 391-1400

ugyfelszolgalat@naih.hu

The Equina-Vet Klinika Kft. company reserves the right to update the Privacy Plicy in the futue and guarantees that it will stay available for all the Data Subject in an online version.